Support

Support

To expedite the support service we ask you to send to:

soporte@ateb.com.mx

the next info:

  • Contact email
  • Contact number
  • Business name
  • Screen capture with application error
  • URL of the portal where you are presenting the situation.

We appreciate your colaboration and remain at your service.

EDI Support

To expedite the support service we ask you to send to:

soporte.edi@ateb.com.mx

the next info:

  • Contact email
  • Contact number
  • Business name
  • Screen capture with application error
  • URL of the portal where you are presenting the situation.

We appreciate your colaboration and remain at your service.

Aranda Service Desk

Request support through our Aranda Service Desk platform
Go to

Do you need access?

Request your user name and password with:

Movile Support

Download our app. For more information of how request support in the correct way clic here 


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Hire your support policy according to your needs and enjoy all the benefits of our service 

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